{"id":6412,"date":"2024-08-16T19:41:56","date_gmt":"2024-08-16T19:41:56","guid":{"rendered":"https:\/\/aflocationconakry.com\/?page_id=6412"},"modified":"2024-08-18T14:32:04","modified_gmt":"2024-08-18T14:32:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/aflocation.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>#sp-ea-6443 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}.sp-easy-accordion-enabled .eap_section_title_6443, body .eap_section_title_6443 { color: #000000; margin-bottom:  30px; }#sp-ea-6443.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #dd3333; }#sp-ea-6443.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-6443.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #000000;}#sp-ea-6443.sp-easy-accordion>.sp-ea-single {background: #dd3333;}#sp-ea-6443.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #000000;font-size: 16px;}<\/style><h2 class=\"eap_section_title eap_section_title_6443\"><strong>Rental Conditions<\/strong><\/h2><div id=\"sp_easy_accordion-1723884224\"><div id=\"sp-ea-6443\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64430\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64430\" aria-controls=\"collapse64430\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What are the advantages of renting with a driver?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse64430\" data-parent=\"#sp-ea-6443\" role=\"region\" aria-labelledby=\"ea-header-64430\"> <div class=\"ea-body\"><p>Rental with driver includes a driving service from 8 a.m. to 8 p.m., without additional conditions. The driver knows the city and surrounding areas well, ensuring you have a safe and comfortable ride.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64431\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64431\" aria-controls=\"collapse64431\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I rent a car without a driver?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64431\" data-parent=\"#sp-ea-6443\" role=\"region\" aria-labelledby=\"ea-header-64431\"> <div class=\"ea-body\"><p class=\"p1\">Yes, rental without driver is possible under certain conditions, in particular the presentation of a valid passport or residence card and the payment of a deposit.\u00a0Additionally, the tenant's passport will be kept in a safe place for the duration of the rental and returned at the end.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64432\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64432\" aria-controls=\"collapse64432\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What documents do I need to provide to rent a car?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64432\" data-parent=\"#sp-ea-6443\" role=\"region\" aria-labelledby=\"ea-header-64432\"> <div class=\"ea-body\"><p class=\"p1\">You must provide a valid passport or identity card and a driving license of at least 3 years old.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64433\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64433\" aria-controls=\"collapse64433\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is there an age restriction for renting a car?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64433\" data-parent=\"#sp-ea-6443\" role=\"region\" aria-labelledby=\"ea-header-64433\"> <div class=\"ea-body\"><p class=\"p1\">Yes, the renter must be 21 years or older and have a valid driving license for at least 3 years.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64434\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64434\" aria-controls=\"collapse64434\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What will happen if I want to drive outside of Conakry?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64434\" data-parent=\"#sp-ea-6443\" role=\"region\" aria-labelledby=\"ea-header-64434\"> <div class=\"ea-body\"><p class=\"p1\">Vous ne pourrez conduire que dans les zones que nous autorisons. La sortie de Conakry est possible moyennant un suppl\u00e9ment. Veuillez vous renseigner aupr\u00e8s de l\u2019agent de location.<br \/>Certaines voitures sont exclusivement r\u00e9serv\u00e9es \u00e0 Conakry.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64435\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64435\" aria-controls=\"collapse64435\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I use the rented vehicle to travel abroad?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64435\" data-parent=\"#sp-ea-6443\" role=\"region\" aria-labelledby=\"ea-header-64435\"> <div class=\"ea-body\"><p>AF Location Conakry vehicles are not authorized to leave the borders of Guinea. For any specific international travel requests, please contact us<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<style>#sp-ea-6441 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}.sp-easy-accordion-enabled .eap_section_title_6441, body .eap_section_title_6441 { color: #000000; margin-bottom:  30px; }#sp-ea-6441.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #dd3333; }#sp-ea-6441.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-6441.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #ffffff; color: #000000;}#sp-ea-6441.sp-easy-accordion>.sp-ea-single {background: #dd3333;}#sp-ea-6441.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #0a0a0a;font-size: 16px;}<\/style><h2 class=\"eap_section_title eap_section_title_6441\"><strong>Reservation and Deposit<\/strong><\/h2><div id=\"sp_easy_accordion-1723883240\"><div id=\"sp-ea-6441\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64410\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64410\" aria-controls=\"collapse64410\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How can I reserve a car with AF Location Conakry?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse64410\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64410\"> <div class=\"ea-body\"><p class=\"p1\">You can reserve a car directly on our website, via WhatsApp, or by contacting us by phone on +224 620 40 80 70.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64411\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64411\" aria-controls=\"collapse64411\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I validate my reservation with AF Location Conakry?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64411\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64411\"> <div class=\"ea-body\"><p>To validate your reservation, you must pay a deposit, which constitutes a guarantee of your reservation. The amount of the deposit may vary depending on the type of vehicle chosen, the rental duration, and additional services requested. The balance is payable upon collection of the vehicle.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64412\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64412\" aria-controls=\"collapse64412\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> When do I have to pay the deposit to validate my reservation?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64412\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64412\"> <div class=\"ea-body\"><p>The deposit must be paid at the time of booking or within the deadlines agreed with AF Location Conakry. We recommend that you pay the deposit as early as possible to ensure availability of the desired vehicle or service.\u00a0Once the deposit has been received, we will send you a booking confirmation by email or SMS.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64413\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64413\" aria-controls=\"collapse64413\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What happens if I don't pay the deposit on time?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64413\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64413\"> <div class=\"ea-body\"><p>If the deposit is not received within the stipulated time, your reservation will not be validated. The vehicle or service you have reserved can then be allocated to another customer. It is essential to pay the deposit on time to secure your reservation.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64414\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64414\" aria-controls=\"collapse64414\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What payment methods are accepted for the deposit?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64414\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64414\"> <div class=\"ea-body\"><p>You can pay the deposit in cash, by mobile payment, or any other means of payment accepted by AF Location Conakry.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64415\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64415\" aria-controls=\"collapse64415\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What should I do if I don't receive confirmation after paying the deposit?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64415\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64415\"> <div class=\"ea-body\"><p>If you do not receive confirmation within 24 hours of your payment, please contact us immediately to verify that your payment has been received and your reservation is confirmed.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64416\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64416\" aria-controls=\"collapse64416\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I rent a car for a short time, like a day?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64416\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64416\"> <div class=\"ea-body\"><p class=\"p1\">Yes, we offer rental options for a day, a week, or a month. You can choose the duration that best suits your needs<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64417\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64417\" aria-controls=\"collapse64417\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you offer special rates for long-term rentals?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64417\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64417\"> <div class=\"ea-body\"><p>Yes, we offer decreasing rates for long-term rentals. Contact us to discuss options and get a personalized quote<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64418\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64418\" aria-controls=\"collapse64418\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What should I do if the car I reserved is not available?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64418\" data-parent=\"#sp-ea-6441\" role=\"region\" aria-labelledby=\"ea-header-64418\"> <div class=\"ea-body\"><p>If the reserved vehicle is not available, we will offer you an alternative solution with a replacement vehicle. If this solution does not suit you, we will discuss refund options or other possible arrangements.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<style>#sp-ea-6462 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}.sp-easy-accordion-enabled .eap_section_title_6462, body .eap_section_title_6462 { color: #000000; margin-bottom:  30px; }#sp-ea-6462.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #dd3333; }#sp-ea-6462.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-6462.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #000000;}#sp-ea-6462.sp-easy-accordion>.sp-ea-single {background: #dd3333;}#sp-ea-6462.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #000000;font-size: 16px;}<\/style><h2 class=\"eap_section_title eap_section_title_6462\"><strong>Cancellation and Modification<\/strong><\/h2><div id=\"sp_easy_accordion-1723933526\"><div id=\"sp-ea-6462\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64620\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64620\" aria-controls=\"collapse64620\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Can I change my reservation after confirming it?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse64620\" data-parent=\"#sp-ea-6462\" role=\"region\" aria-labelledby=\"ea-header-64620\"> <div class=\"ea-body\"><p>You can change your reservation by contacting us at least 24 hours in advance. Changes are subject to vehicle availability and may incur additional charges.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64621\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64621\" aria-controls=\"collapse64621\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I change vehicles after starting my rental?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64621\" data-parent=\"#sp-ea-6462\" role=\"region\" aria-labelledby=\"ea-header-64621\"> <div class=\"ea-body\"><p>A change of vehicle is possible subject to availability, but change fees may apply. Contact us to discuss options.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64622\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64622\" aria-controls=\"collapse64622\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What is your cancellation policy?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64622\" data-parent=\"#sp-ea-6462\" role=\"region\" aria-labelledby=\"ea-header-64622\"> <div class=\"ea-body\"><p>Vous pouvez annuler votre r\u00e9servation sans frais jusqu\u2019\u00e0 72 heures avant la date pr\u00e9vue de prise en charge.<br \/>Pour toute annulation faite moins de 72 heures avant la date pr\u00e9vue ou en cas de non-pr\u00e9sentation aucun remboursement ne sera effectu\u00e9.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64623\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64623\" aria-controls=\"collapse64623\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Is it possible to extend my rental once it has started?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64623\" data-parent=\"#sp-ea-6462\" role=\"region\" aria-labelledby=\"ea-header-64623\"> <div class=\"ea-body\"><p>Yes, it is possible to extend the duration of your rental. Please contact us at least 24 hours before the end of your rental contract to arrange the extension depending on availability.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<style>#sp-ea-6445 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}.sp-easy-accordion-enabled .eap_section_title_6445, body .eap_section_title_6445 { color: #000000; margin-bottom:  30px; }#sp-ea-6445.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #dd3333; }#sp-ea-6445.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-6445.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #000000;}#sp-ea-6445.sp-easy-accordion>.sp-ea-single {background: #dd3333;}#sp-ea-6445.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #000000;font-size: 16px;}<\/style><h2 class=\"eap_section_title eap_section_title_6445\"><strong>Additional Services<\/strong><\/h2><div id=\"sp_easy_accordion-1723884892\"><div id=\"sp-ea-6445\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64450\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64450\" aria-controls=\"collapse64450\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Do you offer chauffeur services?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse64450\" data-parent=\"#sp-ea-6445\" role=\"region\" aria-labelledby=\"ea-header-64450\"> <div class=\"ea-body\"><p class=\"p1\">Yes, we offer chauffeur service from 8 a.m. to 9 p.m. If you need a driver beyond these hours, you can opt for the Night Driver option for an additional fee.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64451\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64451\" aria-controls=\"collapse64451\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are the advantages of renting with a driver?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64451\" data-parent=\"#sp-ea-6445\" role=\"region\" aria-labelledby=\"ea-header-64451\"> <div class=\"ea-body\"><p>Rental with driver includes a driving service from 8 a.m. to 8 p.m., without additional conditions. The driver knows the city and surrounding areas well, ensuring you have a safe and comfortable ride.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64452\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64452\" aria-controls=\"collapse64452\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I add an additional driver to my rental?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64452\" data-parent=\"#sp-ea-6445\" role=\"region\" aria-labelledby=\"ea-header-64452\"> <div class=\"ea-body\"><p>Yes, you can add additional drivers for an additional fee. Additional drivers must meet the same eligibility criteria as the primary driver.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64453\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64453\" aria-controls=\"collapse64453\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you offer baby seats or booster seats for children?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64453\" data-parent=\"#sp-ea-6445\" role=\"region\" aria-labelledby=\"ea-header-64453\"> <div class=\"ea-body\"><p>Yes, we offer baby seats and booster seats for children. Please request this when booking. Additional charges may apply.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<style>#sp-ea-6457 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}.sp-easy-accordion-enabled .eap_section_title_6457, body .eap_section_title_6457 { color: #000000; margin-bottom:  30px; }#sp-ea-6457.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #dd3333; }#sp-ea-6457.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-6457.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #ffffff; color: #000000;}#sp-ea-6457.sp-easy-accordion>.sp-ea-single {background: #dd3333;}#sp-ea-6457.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #000000;font-size: 16px;}<\/style><h2 class=\"eap_section_title eap_section_title_6457\"><strong>Customer Service and Support<\/strong><\/h2><div id=\"sp_easy_accordion-1723928771\"><div id=\"sp-ea-6457\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64570\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64570\" aria-controls=\"collapse64570\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How can I contact you for after-hours support?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse64570\" data-parent=\"#sp-ea-6457\" role=\"region\" aria-labelledby=\"ea-header-64570\"> <div class=\"ea-body\"><p>For assistance outside of our opening hours, you can contact us at (+224)-620108484 \/ 620408070. We offer 24\/7 support for rental vehicle emergencies.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64571\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64571\" aria-controls=\"collapse64571\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What should I do if the vehicle requires repair during rental?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64571\" data-parent=\"#sp-ea-6457\" role=\"region\" aria-labelledby=\"ea-header-64571\"> <div class=\"ea-body\"><p>If repair is necessary, contact our customer service immediately. Do not carry out any repairs without our authorization, except in cases of absolute emergency.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64572\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64572\" aria-controls=\"collapse64572\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What to do in the event of a breakdown or accident during rental?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64572\" data-parent=\"#sp-ea-6457\" role=\"region\" aria-labelledby=\"ea-header-64572\"> <div class=\"ea-body\"><p>In the event of a mechanical problem or accident, immediately contact our 24\/7 roadside assistance service. We will provide you with the necessary assistance and, if necessary, a replacement vehicle.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64573\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64573\" aria-controls=\"collapse64573\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What happens if the vehicle is lost or stolen?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64573\" data-parent=\"#sp-ea-6457\" role=\"region\" aria-labelledby=\"ea-header-64573\"> <div class=\"ea-body\"><p>In the event of loss or theft, you must notify us immediately and contact the local authorities. An investigation will be conducted, and the terms of your rental agreement will apply.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64574\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64574\" aria-controls=\"collapse64574\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Who is responsible for regular maintenance of the vehicle during the rental?<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse64574\" data-parent=\"#sp-ea-6457\" role=\"region\" aria-labelledby=\"ea-header-64574\"> <div class=\"ea-body\"><p>Renter is responsible for basic vehicle maintenance, such as refueling and checking oil levels. For major mechanical issues, please contact our support department.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n<style>#sp-ea-6467 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}.sp-easy-accordion-enabled .eap_section_title_6467, body .eap_section_title_6467 { color: #000000; margin-bottom:  30px; }#sp-ea-6467.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #dd3333; }#sp-ea-6467.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #000000;}#sp-ea-6467.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #000000;}#sp-ea-6467.sp-easy-accordion>.sp-ea-single {background: #dd3333;}#sp-ea-6467.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #000000;font-size: 16px;}<\/style><h2 class=\"eap_section_title eap_section_title_6467\"><strong>Claim<\/strong><\/h2><div id=\"sp_easy_accordion-1723936065\"><div id=\"sp-ea-6467\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-64670\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse64670\" aria-controls=\"collapse64670\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How can I file a complaint?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse64670\" data-parent=\"#sp-ea-6467\" role=\"region\" aria-labelledby=\"ea-header-64670\"> <div class=\"ea-body\"><p>If you have a complaint, you can contact us via WhatsApp or email. We take all complaints seriously and will do our best to resolve the problem promptly.<\/p><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":6434,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6412","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/aflocation.com\/en\/wp-json\/wp\/v2\/pages\/6412","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aflocation.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aflocation.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aflocation.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aflocation.com\/en\/wp-json\/wp\/v2\/comments?post=6412"}],"version-history":[{"count":0,"href":"https:\/\/aflocation.com\/en\/wp-json\/wp\/v2\/pages\/6412\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aflocation.com\/en\/wp-json\/wp\/v2\/media\/6434"}],"wp:attachment":[{"href":"https:\/\/aflocation.com\/en\/wp-json\/wp\/v2\/media?parent=6412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}